| Server & Application Setup |
Windows VPS Hosting
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Ultimate Managed Windows VPS Hosting
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| Server & Application Setup |
| Basic server setup with pre-installed hosting control panel. Control panel should be purchased based on the customers requirement |
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| Configuration of the core services like Apache, DNS, FTP, mail, PHP, Mysql | - |
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| Full System Admin & Maintenance | - |
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| Assist customers to configure FTP & email client in their local system | - |
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| Domain-Level Tech Support | - |
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| Migration |
| Assistance to transfer websites from another server to our server | Free based on tenure |
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| Security |
| Improve server security by following the industry standard practices like disabling direct root login, change default SSH port etc | - |
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| Basic firewall tweaking and on-demand firewall configuration like blocking IP addresses, close unused ports etc to tighten the server security | - |
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| Installation of security patches and updates provided by the control panel provider |
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| Perform weekly/monthly security audit to find malware on the server | - |
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| On demand email spam review and IP delist process | - |
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| Optimization |
| Tweak core services like Apache,Mysql,PHP for improved performance | - |
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| Regualr disk space audit to prevent full disk utilization | - |
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| Server Monitoring |
| Monitors the core services like HTTP(S), MySQL, FTP, POP, IMAP, SSH, DNS | - |
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| Monitors server load & disk space utilization | - |
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| Support |
| Extended Support assistance, on-demand phone assistance by T2/T3 Support Engineer | - |
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| Assistance for hardware & Network issues |
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| Website & database restoration from the backup | - |
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| Assistance for troubleshooting coding related issues | - | - |
